Diagnose | PerforAssess | Global Performance Audit Unit

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Diagnose is an expert-led assessment that reviews organizational practices, determines current maturity, and identifies critical improvement areas through evidence-based review and interviews.

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Diagnose overview

Overview

Purpose

Diagnose provides an independent evaluation to identify critical improvement areas, the maturity stage, and action items to address gaps.

Use Case Scenario

Ideal for organizations with established systems, but less mature that are looking to accelerate progress and prepare for a Recognized Assessment.

Why It Matters

Diagnose gives decision-makers independent, evidence-based insights that go beyond self-assessment, helping them prioritize the improvements that matter most for maturity growth and future recognition.

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Methodology

Internal documents review.
Interviews with internal stakeholders.
The maturity score reflects only the expert's opinion based on the client documentation and interview findings.

Format

Remote assessment, but on-site visits can be included on demand.
The duration depends on documentation availability and scope coverage. It can take 1 to 2 weeks for each capability evaluated.

Prerequisites

A designated liaison person from the assessed entity.
Access to confidential documents for evaluation.
Openness to engage a few internal stakeholders for interviews.

Deliverables

Microsoft Excel-based assessment report with scoring and observations.
Microsoft Excel-based dashboard with maturity level charts.
High-level recommendations for improvement.
Formal presentation of assessment conclusions.

Methodology

Internal documents review.
Interviews with internal stakeholders.
The maturity score reflects only the expert's opinion based on the client documentation and interview findings.

Format

Remote assessment, but on-site visits can be included on demand.
The duration depends on documentation availability and scope coverage. It can take 1 to 2 weeks for each capability evaluated.

Prerequisites

A designated liaison person from the assessed entity.
Access to confidential documents for evaluation.
Openness to engage a few internal stakeholders for interviews.

Deliverables

Microsoft Excel-based assessment report with scoring and observations.
Microsoft Excel-based dashboard with maturity level charts.
High-level recommendations for improvement.
Formal presentation of assessment conclusions.

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Schedule a brief discussion to see if the Diagnose is the right assessment for your organization!

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Diagnose inquiry visual

The 6 steps to improvement

The assessment process:

01.

Activate project

Meet the GPAU team and align on the assessment scope, timeline, required documentation, and key coordination points.

02.

Collect internal documents

The designated liaison person coordinates the collection and submission of documents and supporting evidence for the assessment. Clarifications on submitted files may be requested during this stage.

03.

Conduct interviews

Interviews are conducted with selected internal stakeholders to clarify evidence, explore key topics, and better understand organizational practices.

04.

Evaluate organizational practices

All findings from documents and interviews are used to form an expert opinion and score the organization against the assessment criteria. The GPAU's maturity model frameworks represent the blueprint for the evaluation.

05.

Obtain outputs

Assessment scores, observations, and high-level recommendations are consolidated into a Microsoft Excel-based report and dashboard.

06.

Understand next steps

The assessment conclusions are presented in a formal meeting to the organization. Key findings and improvement action items are discussed to ensure a solid understanding of the current maturity stage and improvement opportunities.

Contact us at: M: 00971 52 531 1527 | E: [email protected]

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